WARNING: This product contains nicotine.
Nicotine is an addictive chemical.
Questions about your order, Kado Bar products, or age verification? Our US-based support team responds fast. You must be 21+ to purchase nicotine products.
Customer Support Email
support@kadobarsofficial.com
For order status, product questions, returns, shipping issues
Response Time: Within 24 hours, Monday – Friday 9AM–6PM EST
Check Your Order Status
Track your package using the link in your shipping confirmation email. Most “Where’s my order?” questions are solved instantly with tracking.
Defective Product?
Please email photos or video of the issue to support@kadobarsofficial.com with your Order # in the subject line. See our Refund & Returns Policy for details. Do not ship anything back until we approve your claim.
Age Verification Failed?
Reply to the verification email with a clear photo of your government ID. We delete IDs after verification unless required by law.
State Shipping Restrictions
We comply with all federal and state vape laws. If your state prohibits online sales, we cannot ship your order. See our Shipping Policy for current restricted states.
Our support team operates Monday – Friday, 9:00 AM to 6:00 PM EST. We are closed on weekends and major US holidays. Emails received outside business hours will be answered the next business day.
